How to Choose Best GPS Fleet Management Solutions?
GPS fleet tracking software is important for businesses that employ professional drivers so they can keep track of their vehicles and driver behavior at all times. If you want to take a step back and learn more about GPS fleet tracking, check out our guide to choosing GPS fleet tracking systems.
All GPS devices work basically the same way: they can locate your fleet anywhere at any given time. They only differ in software features and packages. Read below to determine the type of GPS device that offers better profitability for your company.
How to Select the Best GPS for Fleet Monitoring?
Identify what your company needs?
You can start by gathering data from each department, whatever information they need about the fleet. Also identify problems related to your fleet that are crucial to your business. What do you need GPS for? What’s your goal?
Know for yourself if you need to reduce fuel consumption, increase customer satisfaction, increase fleet safety, monitor company vehicles, prevent avoidable fleet breakdowns, or manage remote workers.
Think about your future needs
You also have to think ahead about what your company might need in the times to come. If you want a tracking system that is flexible, efficient, and economical, then consider cloud-based GPS tracking system. It’s convenient to use as tracking information can be accessed anywhere where there is Internet connection. Moreover, no maintenance is needed as software update is automatic.
Do your research and test everything
When looking for the best GPS for fleet monitoring, you need to research thoroughly. List down the brands that you think meet your requirements. Then scrutinize further the features of each product until you come up with only two choices. Read reviews and watch demo videos. If you know someone who has bought a particular system, try asking about the system’s customer support. Opt for the company that is responsive and easily available when you have concerns about their product.
Teach your staff the requirements
Train all of your employees who will directly be using the system on how to use it, including the drivers and the maintenance staff. That way, you can maximize your investment.
What about notifications?
You can’t stare at your GPS fleet tracking software 24/7. The best GPS fleet tracking services do all the monitoring for you, sending you notifications by text or email when something needs your attention. You can set which alerts you want to receive, such as when a vehicle departs or arrives, if a driver is off route or crosses geofences, and if the hardware detects unsafe driving behaviors.
GPS fleet tracking systems monitor a wide variety of data, which can clutter your dashboard. Choose a system that only has the most important information on your dashboard so you get to see key metrics right when you log in, such as current locations, action items and emergencies. Some providers also allow you to select which types of data to present and how detailed you want them to be. This way, you can cater the software to your specific needs.
Easy to use system
Because GPS fleet tracking systems monitor all types of vehicles and driving data in real time, the software can get complex. If you don’t have time to get through the learning curve or train your staff, find a provider with a simple dashboard that doesn’t require any tech skills to navigate. Most vendors offer free demos, so you can have a sales rep walk you through it in person or try the software online before you buy.
GPS fleet tracking software should monitor more than just vehicle locations. For you to get the most out of your investment, it should also track vehicle diagnostics. This includes fuel management, engine diagnostics, repairs, maintenance schedules, start and stop times, and other items to maximize efficiency.
Driving behavior tracking
Similarly, GPS fleet tracking systems should monitor driver behaviors to keep them and other drivers safe on the road. It should track route histories, such as when a driver goes off route, is off schedule, has excessive idling times or makes too many stops. It should also record hard turns, sudden stops and other incidents. Some systems allow you to integrate driver IDs with vehicles to streamline work hours and expenses.
Signal and uptime
Since GPS data is sent via satellite, choose a provider that has a reliable signal and uptime. You may be able to find this information on vendors’ websites, but you may also want to ask for detailed reports of any downtimes and technical outages.
If you’re frequently away from your desk, a GPS fleet tracking mobile app is a great option. This gives you access to all of your GPS data right on your iOS or Android device. Many also let you complete certain tasks, such as contact drivers and send directions. However, not all providers offer a mobile app. If this is the case, and mobile access is important to you, check that your provider at least has a mobile-friendly, web-based version of the software.
Third-party integration and automation
Make your life easier by finding a GPS fleet tracking system that integrates with business solutions you already use. For instance, some software can automatically sync with your accounting, payroll, and time and attendance software to log driving hours, mileage and expenses. This can help you and your drivers save tons of time from having to manually recall and input data.
Not all GPS fleet tracking system providers offer live customer support. Make sure someone is always there when you need them by choosing one that offers phone support. Other resources to look for include live chat, email or help desk support, tutorials, documentation, and how-to videos. Note that many vendors charge extra for priority support.